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9-1-1 Policy & Technology: A Regulatory Update for Competitive Carriers

Speakers: Mary Boyd & John Snapp

January 31, 2017
1 pm ET/10 am PT

The increasing and very public focus on accurately locating wireless 9-1-1 callers is raising understandable questions and concerns from many of our tier 2 and 3 customers—particularly on the regulatory front. As a competitive carrier, being ready to cost-effectively comply with these mandates presents a unique set of challenges.  
Join West’s Mary Boyd and John Snapp, for an in-depth discussion about wireless
9-1-1 location accuracy--both policy and technology—and the implications for competitive carriers. Mary and John will share their unique perspectives from their work in Washington, and will address specific questions from event attendees. 
Register for this webinar to learn:
  • About the National Emergency Address Database (NEAD) and what the platform means for competitive carriers.
  • How “locate before route” is improving PSAP response and reducing misroutes by delivering more precise caller location information. 
  • Key trends in regulatory responsibilities and the technologies that can address them. 

About Our Speakers:

Mary Boyd Mary Boyd is West’s VP of Government and Regulatory Affairs, and has more than thirty years of experience in public safety communications, public policy and regulatory service. Prior to her private sector career, Mary also had an extensive 9-1-1 operational background including PSAP management, and for nearly 10 years she was involved with statewide 9-1-1 planning, system design, implementation, funding and regulatory issues at both a state and federal level. 
Mary Boyd  
John Snapp As VP of Technology for West’s Safety Services, John Snapp provides strategic direction and coordination of technical activities for the company’s carrier and public safety solutions. John holds 16 U.S. patents, and was the chief architect for industry’s first text to 9-1-1 solution. He has directed technical groups for various wireless carriers in both engineering and operational roles. 
John Snapp  


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Carrier Policy & Technology